Job Postings

JUNIOR TRAVEL CONSULTANT

Carson Wagonlit Travel

This individual should possess the following skills:

Previous retail travel agency experience.

Motivated, energetic, with an entrepreneurial spirit

Incredible customer service skills

Ability to problem solve

Knowledge of Apollo, Galileo Vacations and airline/wholesaler websites

Exceptional communication skills

Ability to work in a fast paced environment as a team

Proficient in Microsoft Outlook, Word and Excel

Travel & Tourism diploma an asset

TICO Certified

How to apply: Apply Here

SALES CONSULTAN - TRAVEL

KENSINGTON TOURS

Responsabilities:

Tell a fabulous story: You will passionately share your lived expertise with every potential customer. You will create a story to ignite their excitement to be the lead character in the adventures you describe.

Learn. You will approach your role as an explorer. You will take the time to get to know your region inside and out.

Curate and create. You will curate expertise and develop knowledge to impart advice and guidance to your clients. Whether it’s the best hotel, tour, route, restaurant, or landmark – big or small, easily accessible or out of the way- you will effortlessly create a customized experience that renders the customer breathless.

Work with Kensington Tours core values & standards of service whilst providing a seamless level of service.

Drive. You will actively contribute to the building of our business by following up on all incoming leads and sales driven by our marketing campaigns.

Craft and design. This isn’t selling pre-packaged tours or a series of flights and hotels. This is a truly consultative endeavor. You’ll need to craft your approach and your prospect pipeline creatively, delicately and with patience. The sales cycle can be long when creating custom designed and private guided tours with care.

Partner. You will build private-label quotes for other travel agencies.

Nurture. The basis of any strong sales-driven environment is repeat clients. You will continuously nurture new and existing supportive relationships with clients, channel partners and colleagues. Whether it’s 3 PM in Toronto or 3 PM local time, you will respond to client inquiries to guarantee their best experience.

Collaborate. You will exceed all expectations for yourself and your team, actively contributing to the collective targets while surpassing your own goals.

Provide full service. From initial conversations to expert advice before, during, and after the experience. From collecting quotes for land travel and tours, hotels, insurance, and unique experiences to sending confirmation and electronic documents. From overseeing invoicing to processing bookings. Through all of that, you will work closely with customers, service providers, and vendors to create the ultimate travel package for each of your clients.

Build. You will build relationships with vendors and suppliers. You will work closely with vendors to secure top quality choices and with suppliers to ensure the customer experience post-sale exceeds expectations.

Requirements:

TICO certified

Degree in Hospitality, Travel, Tourism, Business or relevant field (preferred)

How to apply: Apply Here for 8:30 am - 5:30 pm

How to apply: Apply Here for 12:00 pm - 8:00 pm

LEISURE TRAVEL ADVISOR

KENSINGTON TOURS

Responsabilities:

Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.

Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services.

Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.

Advise clients on travel arrangements (i.e. visas, passports, vaccinations, etc.) and keep clients up to date with any changes.

Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc.).

Calculate itinerary costs and collect deposits and balances.

Handle unforeseen problems and complaints and determine eligibility for money returns.

Use promotional techniques and prepare promotional materials to sell itinerary tour packages.

Attend conferences to maintain familiarity with tourism trends.

Create and update electronic records of clients.

Requirements:

5+ years proven working experience as a travel consultant/advisor/agent

TICO certified

Degree in Hospitality, Travel, Tourism, Business or relevant field (preferred)

Excellent knowledge of industry software (computer reservations systems, GDS systems and e-travel). Sabre and ClientBase experience an asset.

Proficiency in English; knowledge of additional languages is an advantage

How to apply: Apply Here

TRAVEL SALES CONSULTANT - SCARBOROUGH

FLIGHT CENTRE

All about you:

Sales skills and some experience in a target-driven role

Customer service expertise

Overseas travel experience within the last 5 years

Ability to work full time

Willingness to work a 7 day rotating schedule, including evenings and weekends

A strong academic record

Computer proficiency with the ability to quickly learn new systems

A desire to take ownership and responsibility of your own business

How to apply: Apply Here

PERSONAL TRAVEL MANAGER

BLACK TIE TRAVEL & ENTERTAINMENT

Responsabilities:

Build and maintain relationships with high profile clients

Proactively maintain client contact, and resolve client issues where required

Sell a full range of complex travel products including air, cruise, hotel/resort, land, F.I.T. and rail etc

Create, price and draft complex F.I.T. itineraries anywhere from 3 days to 30+ days of travel

Provide exceptional customer service to our high-net-worth clientele on the phone or via email

Maintain fully documented passenger reservation records

Participate in training sessions (online, in person or via conference calls) on new supplier products and services

Requirements:

Proficiency in Apollo; Sabre

TICO certification is an asset

Knowledge of domestic and international destinations

How to apply: Apply Here

BILINGUAL JUNIOR TRAVEL CONSULTANT

HRG NORTH AMERICA

Responsabilities:

Provide a high level of customer service

Complete all reservations and files daily

Proactively and creatively researches and advises best options for clients and counsels appropriately

Audit/update travel reports

Arrange air/rail/ground transportation and hotel accommodation

Establish and maintain strong client rapport

Requirements:

TICO/OPC certified

Exposure/experience with Sabre/Apollo/Travelport

College diploma in Travel and Tourism, CTC designation is an asset

Bilingual, French and English

How to apply: Apply Here

CANADA CABIN APPEARANCE AGENT

ENVOY

Responsabilities:

In this role, Cabin Appearance Agents must have attention to detail to accomplish cleaning of all areas of aircraft interior. Must be able to perform all duties under specified time constraints while attempting to influence a favorable impression of American Eagle, American Airlines or any other contracted airline service provided by Envoy. Must be able to work with minimal supervision be self-motivated and safety conscious.

Requirements:

Ability to work overnight hours; shifts may vary from airport to airport but include holidays and weekends

Ability to read, write, fluently speak and understand the English language

Must possess a valid driver’s license G2 or higher

How to apply: Apply Here

RESERVATIONS AGENT

THE GRAND HOTEL & SUITES TORONTO

Responsabilities:

Handle telephone reservations in an efficient and friendly manner

Respond to incoming email correspondences and answer in a timely manner

Assist Reservations Managers with daily tasks

Responsible for individual reservations through the telephone and property management system

Answer guest inquiries regarding rates, special packages, and general information of surrounding area

Ensuring inter-departmental communication and co-operation in the interest of better guest

Provide tours of the hotel to current and potential guests

Requirements:

To be fluent in English both written and verbal. Proficiency in other languages would be an asset.

Ability to work flexible hours, including days, evenings, nights, weekends and holidays(including overtime) when required

College/University education in Hospitality preferred or equivalent experience

How to apply: Apply Here

BILINGUAL OPERATIONS ASSOCIATE

foodora CANADA

Responsabilities:

Actively monitoring our dispatching system to troubleshoot problems scenarios and resolving issues

Provide real-time support to our courier fleet across the country

Work seamlessly with our customer service team and restaurant partners to ensure we’re providing the best service to our customers

Actively finding and implementing process improvement throughout the team

Requirements:

English and French written and oral proficiency is an absolute must.

English and French written and oral proficiency is an absolute must.

Combination of analytical, interpersonal, and organizational skills

How to apply: Apply Here

CUSTOMER RELATIONS COORDINATOR

BEER BISTRO

Responsabilities:

Working in collaboration with the management team, you will create strategic marketing campaigns for outreach within our community

Based on the success of your social media campaigns, you will drive an increase in customer traffic and create a high profile, positive impact for our restaurants

You will use your expertise to create new and innovative events within the restaurants to keep our business operations fresh and exciting, encouraging repeat business from our customers

With your focus on superior guest experiences, you will work with the management team to address or overcome customer concerns or challenges towards a positive outcome

Requirements:

You will have a minimum of 3 years’ experience providing outstanding customer experiences within the restaurant, hospitality or retail environment

You have excellent communication skills, a positive demeanour and true desire to make a difference in your work environment

You are able to work at a fast pace, multi-task effectively, and within an evolving environment

How to apply: Apply Here

SPA COORDINATOR

MIRAJ HAMMAM SPA

Responsabilities:

The Spa Coordinator is ultimately responsible for ensuring 100% guest satisfaction by providing exceptional customer service to Spa guests. To answer all guest questions in person or over the phone related to spa reservations, product knowledge or general Spa usage in a friendly, professional and courteous manner. You will continuously exceed expectations of our clients by coordinating a day or visit that suits what they are looking for.

Requirements:

Minimum 2-5 years experience in the spa or hospitality industry

Fluency in English both written and verbal. Proficiency in other languages would be an asset.

Computers literate and knowledge of Word, Excel and Spa Software use an asset

Availability on weekends is a must

How to apply: Apply Here

ACCOUNT EXECUTIVE, EVENT SALES

MLSE

Responsabilities:

Develop prospects for group ticket sales & gondola rentals through referrals, cold calls, direct mail and current contacts

Contribute to a collaborative sales culture that drives results across all properties, including, but not limited to the Toronto Maple Leafs, Raptors, TFC, Premium & Global Partnerships.

Prepare and execute presentations to sell group ticket packages

Manage the ticket system including proper ticket administration and balancing of the financial process

Maintain client records, customer information files and other related administrative duties

Ensure customer and prospect contact with game-day sales efforts where applicable

Meet or exceed Ticket Sales and Service revenue objectives

Requirements:

1-2 years experience in developing sales and service relationships

A post graduate degree or diploma in a business related discipline preferred

Organized, independent and a natural self-starter

How to apply: Apply Here

OFFICE ADMINISTRATOR

CUSTOM HOME BUILDER

Responsabilities:

Assist President and Team in managing workflow by monitoring and up-dating activity reports, routing information such as emails, telephone messages, incoming mail on a routine basis

Assist Project Managers with Shop Drawing and Material Sample distribution, tracking, and approval confirmation.

Document and distribute meeting minutes for Project Managers.

Scheduling and confirming client, trade and consultant Meetings and site visits.

Scanning, emailing, photocopying, preparing courier packages etc

Assist project managers during the project tendering process.

Requirements:

Completion of Business Administration degree/diploma

Minimum 3 years job related experience

Strong organizational and planning skills

How to apply: Apply Here

FRONT DESK AGENT (PART-TIME)

Marriott International, Inc

Responsabilities:

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key

Process all payment types such as room charges, cash, checks, debit, or credit

Process all check-outs including resolving any late and disputed charges

Answer, record, and process all guest calls, messages, requests, questions, or concerns

Coordinate with Housekeeping to track readiness of rooms for check-in

Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed

Supply guests with directions and information regarding property and local areas of interest

How to apply: Apply Here

BILINGUAL CUSTOMER SALES AND SERVICE AGENTS

Air Canada 

Responsabilities:

Handle inbound calls while offering the highest level of customer service, and providing information regarding flights, fares, destinations, special offers and other travel products

Use Air Canada’s in-house reservation system to make new flight reservations or modify existing bookings

Provide timely resolution to customer inquiries, including concerns and/or issues to ensure customer satisfaction

Requirements:

Ability to find creative solutions to complex customer situations

Ability to work independently with a minimum of supervision

Effectively manage multiple tasks concurrently

High school diploma or equivalence

Eligible to work in Canada

Willing to adhere to Air Canada’s grooming standards

How to apply: Apply Here

TRAVEL AGENT

Bloor Travel Agency

Responsibility:

TICO certified

Hands on experience with AMADEUS systems and corporate travel bookings

Experienced in IATA ticketing, refunds and exchanges

Knowledge of airline, hotel and car rental procedures

Exceptional communication and customer service skills

Team player that is detail-oriented, proactive, rigorous and reliable

Excellent planning, organizational and prioritizing skills

Able and willing to work overtime to complete tasks

How to Apply: https://www.indeed.ca/cmp/Bloor-Travel-Agency/jobs/Travel-Agent-b4cc5007a7f7f948

ADVENTURE CONSULTANT

INTREPID GROUP - Join a dynamic team at the world’s largest provider of small group adventures; inspire travellers to follow their inner wanderlust, create amazing travel experiences and become integral in our growing business in North America. We are looking for a passionate and customer focused Adventure Consultant to join the rapidly growing team at Intrepid in North America based in Toronto, Ontario. We are a small team focused on helping each other deliver the best customer experience for our travellers. If you love talking about travel, working in a great team environment, and providing top notch customer care then we want to hear from you.

TO SEE FULL JOB DESCRIPTION click here

Please include a cover letter including the below:

* Your most memorable travel experience

* Tell us something we wouldn’t know about you by reading your resume

How to Apply: To apply, view the Job Description and e-mail your CV along with the cover letter to megan.bailey@intrepidtravel.com

intrepidtravel.com/ca/about/employment

GUEST SERVICE AGENT

The Strathcona Hotel

Salary

$17.98 to $18.48 /hour

Responsibility:

Register guests and assigns rooms. Accommodates special requests whenever possible.

Assists in preregistration and blocking of rooms for reservations

Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.

Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms.

Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.

Follows procedures for issuing and closing safe deposit boxes used by guests.

Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work

Performs cashiering tasks like bill / invoice settlement, posting charges to the guest, paid out's , Foreign currency exchange etc.

Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.

How to Apply: https://www.indeed.ca/cmp/The-Strathcona-Hotel/jobs/Guest-Service-Agent-091a2e50c6cf8997

OFFICE ADMINISTRATOR

Company: Vynacolour LTD - A small business in the Hwy 27 & Albion Road area is looking to hire a part time (15-20 hrs/ week) person experienced in performing and being responsible for all office functions.

Job Description: Basic concepts of accounting and general knowledge of QuickBooks Pro are a must, as well as experience in running a front office in a manufacturing environment. Ideal candidate has excellent communication and organizational skills in customer service. Job duties include but are not limited to: A/P, A/R, Payroll, Government remittances, HST, Foreign exchange, Exporting documents, Excel, Word, Reception, Invoicing, Bank reconciliation, Order processing. Training and office manual are available.

Salary $20.00 /hour

How to Apply: Please fax updated resume to 4167452297 or apply by e-mail. https://www.indeed.ca/cmp/Vynacolour-LTD/jobs/Office-Administrator-b0afa2c6e0462d3f

PART-TIME HOST - BANNOCK

Company: Ready for the next chapter of your career? Why not make one of Canada's leading restaurant groups a part of it! We value relentless innovation and kick-ass creativity! We provide advancement through training and development and our hands on managers empower people and awaken ability through responsibility and respect.

Job Description: Under the direction of the Front of House Management Team, our Hosts create a positive guest experience that begins with a proper greeting. They maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity and communicating with all employees. Hosts leave a lasting impression with all guests through their professionalism and attention to detail.

Qualifications: A Degree/ Diploma in Hospitality or in pursuit of desirable High attention to detail Ability to remain calm under pressure while working in a fast-paced environment Organizational skills and ability to multi-task Strong oral and written communication skills Ability to maintain a level of professional urgency and momentum Minimum 1 year experience in customer service, restaurant experience considered an asset

How to Apply: https://jobs.smartrecruiters.com/OliverBonacini/743999656022711-part-time-host-bannock