A Career in Travel

Did You Know...

... The tourism industry employs more people than any other industry
... The tourism industry employs more females than any other industry, creating a picture of global gender equality at workplace.
... The tourism industry contributes maximum to the Gross Domestic Product (GDP) and Gross National Product (GNP) than any other industry, according to World Travel & Tourism Council (WTTC).
... There will be serious labour shortages in tourism in the coming years.
... Tourism is the world's largest industry, worth about $2.8 trillion. In Canada, it employs 1.4 million workers, about 10 percent of Canadian workforce and it accounts for 90,000 jobs in the Greater Toronto Area (GTA).

The following is a brief job description of the most popular areas in travel/tourism which our graduates have found employment:

ENTRY & OPERATIONAL LEVEL:

Reservation Agent - For Airlines, Tour Operators, Hotels, Car Rental Agencies, Cruise Lines. A very valuable area of the industry is in the making of reservations. You are trained to complete the tasks required for this duty.

Passenger Agent - Personnel who work at airports to assist passengers with different aspects of their arrangements including check-in.

Destination Representative - The person at a foreign destination representing a company whose duties include customer service and extra travel arrangements.

Cruise Directors/Staff - Personnel who provide customer service to passengers in the area of entertainment, activities and shore excursions.

Product Development - The area of the industry that plans, organizes and develops product for sale and marketing. This position offers a challenge to the creative individual.

Travel Counsellor - Working in a Travel Agency and providing full travel service to the general public.

Tour Guide - The person who escorts tour groups to their destination. This exciting position offers many travel opportunities.

Sales Representative - A person who promotes and represents travel related company to the travel industry and corporate organizations.

Ticket Agent - The person who calculates airfares and prepares tickets for airlines, cruise lines and wholesale companies.

Flight Attendant - Airline personnel who provide service aboard an aircraft.

MANAGEMENT LEVEL:

Tour Managers - The person who creatively forecasts, packages, budget and design and promote leisure - holiday travel.

Tourism Marketing/Sales Managers - The person who maintains consumer profiles, sales distribution network, service quality and initiates marketing and management principles and help build successful practices.

Catering & Banquet Managers - The person who effectively manages outstanding guest experience and a successful food service operation, set guarantees for an event and the set of grazing stations and combination meal plates.

Hotel/Motel Managers - The person who understands the dependency and complex co-ordination demanded in an entire property and also devises methods of marketing a property, builds customer relations and dealing with international visitors.

Travel Agency Managers - The person responsible for the day-to-day operations of a full-service travel agency and the responsibility area includes effectively managing small business operations, maintaining cash-flow, office expenses, customer service, marketing and promoting a business and taking advantage of travel discounts.

International Destination Managers - The person with indepth cultural introspection of the touristic region and with the sales-geography philosophy addresses topics such as travel to the destination, local modes of transportation, trip highlights and day trips, lodging options, and allied destination and event management.


More than two decades of global qualitative training


Copyright of all courses and study materials is owned by the International Institute of Travel. Reproduction in whole or in part, without the express written consent of the International Institute of Travel is strictly prohibited. All other products mentioned are registered trademarks or trademarks of their respective companies.

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© 1999 The International Institute of Travel


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