This powerful course defines the communication process in a business environment. It empowers students to become assertive communicators. By focusing on effective speaking and writing skills, students learn to deliver a positive, direct, and honest message. This program does not require approval under the Ontario Career Colleges Act, 2005.
CERTIFICATES
IIT also provides Certificates designed to give students with the knowledge and skills required to enter a particular job market. They are offered as individual courses, which are affordable and short in duration.
HOSPITALITY CERTIFICATES:
INTRODUCTION TO HOSPITALITY INDUSTRY CERTIFICATES
History of the industry: its organization & structure and the various divisions which make up the lodging and food service sectors. This program does not requires approval under the Ontario Career Colleges, Act 2005
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FOOD AND BEVERAGE SERVICE
Management issues in food and beverage service include menu setting, pricing strategies, and production controls. Additionally, sanitation and safety issues play a crucial role. Moreover, facility design and decor contribute to customer experience. Finally, fiscal management ensures profitability and sustainability. This program does not require approval under the Ontario Career Colleges Act, 2005.
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MANAGING FRONT OFFICE OPERATIONS
This practical computer reservations training covers an overview of the lodging industry. Additionally, it includes hotel organization and reservations. Moreover, the program covers registration, responsibilities, and accounting. Next, it addresses check-out and bill settlement, as well as the night audit. Furthermore, it includes planning, evaluating, and revenue control. Finally, human resources are also explored. This program does not require approval under the Ontario Career Colleges Act, 2005.
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HOSPITALITY SALES AND MARKETING
This course is designed to improve marketing and sales techniques in the hospitality industry. It focuses on creating a regular clientele and setting term planning objectives. Additionally, the course emphasizes improving productivity, promotion, and advertising. Moreover, it covers effective closing sales techniques. This program does not require approval under the Ontario Career Colleges Act, 2005.
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TRAVEL AND TOURISM CERTIFICATES:
DOMESTIC/INTERNATIONAL AIRLINE TARIFF AND TICKETING CERTIFICATES
Training covers the correct method for filling out airline tickets, e-tickets, and calculating fares. Additionally, it includes using airline industry handbooks. Topics covered include the Billing and Settlement Plan, Normal Fares, and Special Fares. Moreover, the course addresses Refunds, Exchanges, and Credit Card Forms. Furthermore, it covers MCO’s, Issuing Tickets, and Conjunction Tickets. It also includes Add-on Amounts, Intermediate Fares, Surcharges, and International OAG. Finally, the program discusses Worldwide Fares, NUC’s, and Foreign Currency Adjustments. This program does not require approval under the Ontario Career Colleges Act, 2005.
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TRAVEL AGENCY OPERATIONS CERTIFICATES
This practical course covers a wide range of topics, including Travel Documentation, Charters, and Train and Bus Fundamentals. Additionally, it includes Car Rental, Hotel and Resort Fundamentals, and Package Tours. Moreover, the course covers Travel Insurance and emphasizes making reservations and handling bookings. In addition, students will learn price calculations and the use of timetables, travel guides, and brochures. Furthermore, industry handbooks like TIM and the Hotel & Travel Index are also used. This program does not require approval under the Ontario Career Colleges Act, 2005.
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WORLD DESTINATIONS CERTIFICATES
This intensive course covers topography, population, climate, culture, and tourist attractions worldwide. It includes North, Central, and South America, Asia, Europe, Africa, the Caribbean, Australia, and Oceania. Additionally, some lessons are illustrated with slides and films. This program does not require approval under the Ontario Career Colleges Act, 2005.
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COMPUTER RESERVATIONS TRAINING CERTIFICATES
This practical training covers the use of the SABRE or AMADEUS airline computer reservation systems. It includes functions such as Fare Quotes, Airline Schedules, and Hotel and Car Rental Bookings. Additionally, students will learn Flight Bookings, Availability Displays, and more. This program does not require approval under the Ontario Career Colleges Act, 2005.
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SALES AND MARKETING CERTIFICATES
This course improves marketing and sales techniques specific to the Travel Industry. It focuses on creating a regular clientele and setting term planning objectives. Moreover, the course emphasizes improving productivity, promotion, and advertising. Additionally, it covers effective techniques for closing sales. This program does not require approval under the Ontario Career Colleges Act, 2005.
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BUSINESS ADMINISTRATION CERTIFICATES
QUICKBOOKS SOFTWARE CERTIFICATE
A practical training which provides a simple approach to learning QuickBooks software. The student will be qualified to build and maintain accounting records, such as managing payroll, inventory, sales and other needs of a business. This program does not requires approval under the Ontario Career Collages, Act 2005
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MICROSOFT OFFICE CERTIFICATE
A course designed to provide students with the necessary knowledge and skills required to efficiently and effectively handle and streamline daily operational requirements of a business operation using Microsoft Applications such as Word, Excel, PowerPoint and Outlook. This program does not requires approval under the Ontario Career Colleges, Act 2005
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FINANCIAL ACCOUNTING CERTIFICATE
The Financial Accounting course teaches you the fundamentals of financial accounting, including preparation of financial statements, record-keeping, payroll, mortgages, investments, and analysis of financial statements, and more. This program does not requires approval under the Ontario Career Colleges, Act 2005
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BUSINESS COMMUNICATION CERTIFICATE
MANAGING BUSINESS ETHICS CERTIFICATE
Upon successful completion of this program, students will be able to:
- Understand and define decision-making processes for facing ethical decisions.
- Know how ethics are managed in large business organizations.
- Understand how ethical culture influences behavior.
- Define the responsibilities of managers and leaders in promoting ethical culture. Additionally, they will learn how to grow employee engagement and inspire people to do their best work.
This program does not require approval under the Ontario Career Colleges Act, 2005.
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MARKETING MANAGEMENT CERTIFICATE
This course enables students to solve complex marketing problems in an integrated manner. It considers vital factors like Product, Price, Place, Promotion, and People. Additionally, students will tackle marketing problems using an integrated framework and tools. These tools help them analyze, prioritize, and solve those problems effectively. This program does not require approval under the Ontario Career Colleges Act, 2005.
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The International Institute of Travel & Business collaborates with leading industry organizations like the American Hotel & Lodging Association (AHLA), the International Air Transport Association (IATA), and the Travel Industry Council of Ontario (TICO). These organizations shape global travel standards, ensuring our programs align with current industry benchmarks. By completing our certificates, you’ll gain relevant, up-to-date skills that help you stand out in the competitive job market. Visit our Testimonials page to hear from our graduates and learn how our programs have helped them succeed in the travel, tourism, and hospitality industries.
